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Shipping & Returns

Crusader Gear Warranty

All tactical gear from Crusader Gear LLC carries a lifetime warranty against faulty materials or manufacturing.  We do not warranty our items against abuse, attempts at modification, or battle damage (i.e. bullet holes, burning, melting, blowing up, etc.)

Returns Policy

You may return your gear items within 30 days of delivery for a full refund as long as they are in new, unused condition.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Please Note: Returns are subject to a possible 20% restocking fee.


Shipping

We ship to all 50 US states, and to military boxes (i.e. APO, etc) worldwide.  Via USPS Priority Mail to provide the customer with the best value in shipping for a reasonable price.  We may also consider shipping to certain other countries, though shipping costs will be increased over our standard rates and this will have to be done as a special case.  If you wish to make other shipping arrangements, please email us.